Recruitment & Staffing

About the Role

Customer service professionals who can provide a high-quality client experience for digital marketing company clients. These positions are focused on professional communication, responsiveness, problem solving and reliable follow-through.

Key Responsibilities

• Communicate professionally with customers and clients through approved communication channels.
• Respond to questions, requests and service issues promptly and accurately.
• Coordinate with internal team members to resolve customer needs.
• Maintain accurate customer information and follow established procedures.
• Represent the company professionally when interacting with US-based clients.

What We Are Looking For

• 2–5 years of relevant customer service and digital marketing experience.
• Strong verbal and written communication skills.
• Professional, reliable and highly organized.
• Comfortable working independently in a remote environment.
• Strong computer and digital communication skills.
• English proficiency appropriate for direct communication with US-based clients.
• Proficiency using AI tools.

Opportunity

These are contract positions supporting international business. Strong performers may have opportunities to take on greater responsibility as the client relationship and business grow.

About the Role

A part-time sales professional responsible for introducing services to entrepreneurs and small businesses in Pereira. The ideal candidate understands how small businesses operate and can have a genuine business conversation with an owner rather than relying on a scripted sales approach.

Key Responsibilities

• Identify and approach entrepreneurs and small-business owners in Pereira.
• Introduce Casa Vicaris services and understand prospective clients' business needs.
• Develop relationships with potential clients and follow up on opportunities.
• Qualify prospects and communicate opportunities to the advisory team.
• Maintain basic records of prospects, conversations and sales activity.

What We Are Looking For

• Previous sales experience is required.
• Confident communicating with business owners and entrepreneurs.
• General understanding of business operations is strongly preferred.
• Professional, energetic and self-motivated.
• Able to work independently and manage follow-up.
• Strong relationship-building and communication skills.
• Some English proficiency.

Opportunity

This position starts part-time and can develop into a full-time employment opportunity for a strong performer who demonstrates sales ability, professionalism and alignment with the company's approach.

About the Role

A junior business analysis role supporting work with entrepreneurs and SMEs. The position is designed for someone who understands how businesses operate and can help document, analyze and improve financial and operational processes.

Key Responsibilities

• Assist with understanding and documenting business processes.
• Help map current processes and identify opportunities for improvement.
• Assist with basic financial cash-flow analysis and organization of business information.
• Prepare notes, process maps, simple analyses and supporting materials.
• Support meetings with business owners and the advisory team.
• Help translate business issues into practical, structured improvement opportunities.

What We Are Looking For

• Understanding of business financial cash flows is essential.
• Understanding of business processes and process mapping is essential.
• Intermediate English is required.
• Strong analytical and organizational skills.
• Ability to ask good questions and understand how different parts of a business connect.
• Comfortable working independently while also collaborating with a senior advisor.
• Students, recent graduates or early-career professionals with the right practical understanding are encouraged to apply.

Opportunity

The initial engagement is for 3 months, with approximately 10–40 hours per month. For the right person, this can develop into a full-time employment opportunity with increasing responsibility in business advisory and analysis.