Privacy Policy

Casa Vicaris S.A.S. ("Casa Vicaris," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website (the "Site"). This website is informational only — it does not sell products or services directly online. To engage our services, visitors contact us directly, and any actual engagement is governed by a separate signed agreement.

1. Information We Collect

Information you provide directly: when you use a contact form, email us, or otherwise reach out through the Site, we may collect your name, email address, phone number, company name, and the content of your message.

Automatically collected information: like most websites, our Site may automatically collect limited technical information such as your IP address, browser type, device type, and general usage data (pages visited, time on page) through standard hosting logs and, if enabled, analytics tools. See our Cookie Policy for details.

We do not collect payment information through the Site, as the Site does not process purchases or payments.

2. How We Use Your Information

• Respond to inquiries and requests you submit through the Site.
• Prepare proposals and discuss potential engagements.
• Communicate with existing or prospective clients.
• Improve and maintain the Site.
• Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell your personal information to third parties.

We may share information with trusted service providers who help us operate the Site or communicate with you (for example, email or hosting providers), under confidentiality obligations. We may also disclose information if required by law or to protect our legal rights. We do not share your information with third parties for their own independent marketing purposes without your consent.

4. Data Retention

We retain personal information collected through the Site for as long as reasonably necessary to respond to your inquiry, pursue a potential engagement, or comply with legal obligations, after which it is deleted or anonymized.

5. Your Rights

If you are located in Colombia, you have the right, under Law 1581 of 2012 and its implementing regulations, to know, update, rectify, and request deletion of your personal data, and to revoke the authorization granted for its use, subject to legal limitations.

If you are located in the United States, depending on your state of residence, you may have additional rights regarding your personal information, such as the right to request access to, deletion of, or an opt-out of certain uses of your data.

To exercise any of these rights, contact us using the information in the "Contact Us" section below.

6. Cookies

Our Site may use cookies and similar technologies. Please see our separate Cookie Policy for full details on what is used and how to manage your preferences.

7. Security

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Operations

Casa Vicaris operates in both Colombia and the United States. By using the Site, you understand that information you provide may be processed or stored in either country, subject to the protections described in this Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the date of the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@casavicaris.com or Centro Comercial Pereira Plaza, Calle 13 # 15-110, Nivel 2, Local 232, Pereira, Risaralda 660003, Colombia.